We train and develop you and/or your staff not only to deliver a superior service to your customers but also in the communication skills necessary for retaining them. Your assigned staff will gain valuable knowledge on customer service, business operations and other important issues which impact the growth of your studio.

As an IM=X Pilates Studio franchise, you can benefit from our Business Training Course which covers a wide range of operational topics including:

• marketing/advertising
• data management
• billing and reporting
• record keeping
• scheduling
• staff management
• strategic planning
• membership sales training
• software training
• membership retention
• customer service
  
  But keep in mind that your business training is ongoing. We are just a phone call away if you need operational support of any kind -- 800.IMX.1336. And we encourage all owners to engage in the monthly franchise conference calls to receive important information about increasing the bottomline.