Frisco, TX

Studio Etiquette
All workout areas are 6 feet distanced
Each station is cleaned between classes with hospital grade cleaner
Hospital grade HEPA 13 filters are used in studio to clean air particles – filtering out 97% every 30 minutes
For all yoga, barre, mat Pilates, BOSU, and cycle classes – please bring your own mat
Grip socks are required in all classes with the exception of cycle, strength or BOSU where gym shoes are required

Take time for you – unplug and have fun!
Silence your cell phones and smart watches and refrain from taking phone calls once inside the building.

Studio Arrival – If you are not 5 minutes early, you are late!
Arrive 5 minutes before class or appointments to allow time to sign-in, put your belongings away and get settled on your machine or mat. If you are signed up for a class and are running behind, you have a 5-minute window from the start of class to keep your reserved spot. Once this window passes, you will not be able to enter the classroom because it is disruptive and unsafe. Late cancel charges will apply. Thank you for your understanding.
Leave your belongings (bags, clothes, shoes, phones, etc) in the studio cubbies. Refrain from putting belongings on the floor by the reformer, barre or mats as they become tripping hazards for teachers and clients.
Childcare is not available. Children will not be able to wait in the lobby or class while you attend a session, unless previously approved by management.

FAQs:
Workout Attire
Wear comfortable, clean clothing that you can move around in – preferably fitted leggings or long fitted shorts and a comfortable workout top. Please do not wear shirts or loose short shorts. Please feel free to bring a towel and a water bottle (there is a filtered water dispenser available for refills).
Sticky Grip socks are required to be worn in all classes. Athletic shoes are required for Cycle classes.
Please do not bring: jewelry, chewing gum, strong perfume or odors, body lotions or oils

Class Reservations
To attend a class, register online and reserve your spot ahead of time or call the studio. Class reservations close online 60 minutes prior to class start time. We highly recommend using the IM=X mobile app for reservation management. Download the IM=X app from the app store, create your account and start managing your reservations with ease!

Cancellation Policy
We have a limited number of machines, and a high-demand for our classes. If you need to cancel, we simply ask that you cancel your space 12 hours in advance. Class reservations cancelled less than 12 hours prior to start with incur a $15 late cancellation charge. The cancellation policy allows all members a chance to attend the desired classes. Please make sure to cancel classes as space is limited – a no show fee of $25 will be applied.
For private training, cancellations must occur 24 hours in advance of your scheduled appointment time. If cancelled less than 24 hours, you will be charged for the session as if you had attended.

Class Waitlist Policy
It works! We promise. If the class you want to attend is full, put yourself on the waitlist and you will be alerted by email if a space opens up to 2 hours prior to class start time. If you have made other arrangements, remember to remove yourself from the waitlist so you are not let into the class and then do not show – ESPECIALLY for early morning classes as you may be let into class sometime in the night.

Additional questions, please call us – 469-664-0111 – we are glad to answer additional questions.